> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://support.yuzer.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Contrôler mes articles commandés mais non reçus # Contrôler mes articles commandés mais non reçus #### [Made by Service Formation with Scribe](https://scribehow.com/shared/Contrler_mes_articles_commands_mais_non_reus__vXXbFus5SzGLAAJoBBOEvA) 1\. Aller au menu [[Stock]] ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/2df41e40-042f-4521-9e7a-687c82274c5b/ascreenshot.jpeg?tl_px=0,0&br_px=1376,769&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=-9,204) 2\. Cliquer sur l'onglet [[Commandes]] ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/26a68b02-2438-4776-9002-36dd6cb98bb5/ascreenshot.jpeg?tl_px=0,0&br_px=1376,769&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=196,55) 3\. Cliquer sur le sous onglet [[Produits en commande]] ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/6cc63307-5ced-42a6-a6f8-4e6b15471a34/ascreenshot.jpeg?tl_px=0,0&br_px=1376,769&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=210,83) 4\. Cliquer sur le filtre en dessous de [[Quantité]] ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/4dba298f-eddb-4060-8189-483a435c3e57/user_cropped_screenshot.webp?tl_px=505,0&br_px=1881,769&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=524,170) 5\. Cliquer sur [[Commandée]] et [[En attente de placement]] ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/66ef61e6-8c78-421c-b19c-debeaa90d2fe/user_cropped_screenshot.webp?tl_px=0,0&br_px=1920,1080&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=662,195) 6\. Certaines lignes possèdent un icone : * une poignée de main pour celles étant attendu par un client * un jeu de flèches haut / bas pour celles ajoutées par le système si le stock mini a été atteint ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/dfb81389-36cf-4655-9903-3d9ca8ef7a58/user_cropped_screenshot.webp?tl_px=444,310&br_px=1821,1080&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=524,310) #### Filtrer les articles en commande sur une période 7\. Cliquer sur le bouton [[Filtre]] en dessous de [[Créé]] pour déployer le menu de choix de dates et cliquer sur le même bouton pour valider les critères ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/e99e9d0f-0598-4438-99d3-ee3035b94759/ascreenshot.jpeg?tl_px=0,0&br_px=1376,769&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=130,220) #### Annuler la commande d'un article 8\. Ouvrez la commande en cliquant sur le bouton [[Aller à la commande]] ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/28e2a3e2-7ba2-451e-ad39-99de71c1120a/ascreenshot.jpeg?tl_px=544,280&br_px=1920,1049&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=803,276) 9\. Cliquer sur [[Annuler]] la commande de ce produit ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/d474d005-f46b-4b44-9a84-b3955bad9a0f/ascreenshot.jpeg?tl_px=315,310&br_px=1692,1080&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=524,362) 10\. Cliquer sur [[Supprimer]] pour confirmer ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/191425af-112d-4420-b43d-dafbf8cb08d4/ascreenshot.jpeg?tl_px=463,0&br_px=1839,769&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=524,121) #### Annuler toutes les lignes commandées avant une date Alert: **Cette Fonction supprime TOUTES les lignes antérieures à la date souhaitée, y compris celles attendue par un client.** 11\. Cliquer sur le [[Bouton d'action]] en haut à droite ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/2808d9d0-0f35-4cb7-9ccd-185a7dac867e/ascreenshot.jpeg?tl_px=544,0&br_px=1920,769&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=1066,117) 12\. Cliquer sur [[Annuler les anciennes commandes]] ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/f3f5c4c7-d27c-435d-9411-36483b3cfc72/ascreenshot.jpeg?tl_px=544,0&br_px=1920,769&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=999,154) 13\. Renseigner la [[Date]] à partir de laquelle vous souhaitez conserver les commandes ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/fc12491f-2ea3-4a20-bdbc-db32aa00f98d/ascreenshot.jpeg?tl_px=404,0&br_px=1780,769&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=524,139) 14\. Click " Lancer l'annulation des commandes" ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/cb377516-c057-4a6d-9924-a882cdd8d921/ascreenshot.jpeg?tl_px=613,0&br_px=1301,384&force_format=jpeg&q=100&width=688&wat_scale=61&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=461,246) 15\. Recopier le texte [[Je confirme l'annulation de commandes]] ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/05f8233a-297b-4d9a-a7b5-96e63304b8d5/user_cropped_screenshot.webp?tl_px=413,58&br_px=1178,485&force_format=jpeg&q=100&width=764&wat_scale=68&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=357,188) 16\. Cliquer sur [[Lancer l'annulation des commandes]] ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/30163d45-9b24-4613-b0ed-44873a5871b7/ascreenshot.jpeg?tl_px=596,32&br_px=1360,459&force_format=jpeg&q=100&width=764&wat_scale=68&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=394,286) 17\. Si besoin, revenez dans l'onglet [[Produits en commande]] ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/3429663f-c67e-4c1c-ba1c-c7e094e92224/ascreenshot.jpeg?tl_px=0,0&br_px=1376,769&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=194,82) 18\. Cliquer sur [[Rafraichir la recherche]] ![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-10-20/84733c0a-a1d9-4e06-a681-532e1045c12a/ascreenshot.jpeg?tl_px=544,0&br_px=1920,769&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=977,117)