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# Report the payment in Yuzer for an invoice issued in my old software

# Record a payment in Yuzer for an invoice created in my previous software
Made by Service FORMATION with Scribe
|| Alert: Only users with Admin, Accountant, or Bookkeeper rights can access this feature
1. Click in the ‘‘global search’’ field
   ![](https://storage.crisp.chat/users/helpdesk/website/-/2/6/e/1/26e13594a004d00/screenshot-2026-09-28-113431_1c51by8.png)
2. Enter the ‘‘customer name’’ or their ‘‘customer code’’
   ![](https://storage.crisp.chat/users/helpdesk/website/-/2/6/e/1/26e13594a004d00/screenshot-2026-09-28-113524_90me45.png)
3. Click on the desired customer
   ![](https://storage.crisp.chat/users/helpdesk/website/-/2/6/e/1/26e13594a004d00/screenshot-2026-09-28-113606_13h0r8r.png)
4. Click on "Display payment" then on ‘‘Add payments’’
   ![](https://storage.crisp.chat/users/helpdesk/website/-/2/6/e/1/26e13594a004d00/screenshot-2026-09-28-113757_10oyi6l.png)![](https://storage.crisp.chat/users/helpdesk/website/-/2/6/e/1/26e13594a004d00/screenshot-2026-09-28-113816_154i5n7.png)
5. Enter a reason for adding the payment  
   ![](https://storage.crisp.chat/users/helpdesk/website/-/2/6/e/1/26e13594a004d00/screenshot-2026-09-28-113954_1trl9wm.png)
6. Click on ‘‘Payment mean’’
   ![](https://storage.crisp.chat/users/helpdesk/website/-/2/6/e/1/26e13594a004d00/screenshot-2026-09-28-114017_wac6jp.png)
7. Click on the ‘‘payment method’’ used by your customer
   ![](https://storage.crisp.chat/users/helpdesk/website/-/2/6/e/1/26e13594a004d00/screenshot-2026-09-28-114212_rp8lop.png)
8. Click on ‘‘Next’’
   ![](https://storage.crisp.chat/users/helpdesk/website/-/2/6/e/1/26e13594a004d00/screenshot-2026-09-28-114551_271hm1.png)
9. Click on ‘‘Balance / Credit’’
   ![](https://storage.crisp.chat/users/helpdesk/website/-/2/6/e/1/26e13594a004d00/screenshot-2026-09-28-114819_1w6mnxf.png)
10. Enter the amount received in the ‘‘Amount to balance’’ field
    ![](https://storage.crisp.chat/users/helpdesk/website/-/2/6/e/1/26e13594a004d00/screenshot-2026-09-28-1149516_5posjg.png)
11. Click on ‘‘Next’’
    ![](https://storage.crisp.chat/users/helpdesk/website/-/2/6/e/1/26e13594a004d00/screenshot-2026-09-28-114919_1m6sfmj.png)
12. Click on ‘‘Validate the payment’’
    ![](https://storage.crisp.chat/users/helpdesk/website/-/2/6/e/1/26e13594a004d00/screenshot-2026-09-28-115134_ia74n2.png)
13. A payment receipt is then generated
    ![](https://storage.crisp.chat/users/helpdesk/website/-/2/6/e/1/26e13594a004d00/screenshot-2026-09-28-115139_eqnpwp.png)